Terms of Use

Agreement to Terms

These Terms are between you and Pollinator Patch LLC ("we," "our," or "us"). By downloading, installing, or using the Pollinator Patch mobile application or visiting our website at thepollinatorpatchgarden.com, you agree to these Terms of Use. If you do not agree, do not use the app or website.

What Pollinator Patch Is

Pollinator Patch is a native plant planning tool. It helps homeowners browse native plants, filter by yard conditions, and generate planning guides for native landscaping projects. The app is intended for informational and planning purposes only.

Pollinator Patch is not a licensed landscaping service, not a legal service, and not a guarantee of HOA approval. Plans and recommendations are starting points, not professional advice.

No Guarantee of HOA Approval

Plans generated by Pollinator Patch are designed around common HOA expectations, including defined borders, controlled heights, and tidy presentation. However, every HOA has different rules. Pollinator Patch does not guarantee that any HOA will approve your landscaping plans. Always review your CC&Rs and follow your HOA's specific submission process before starting any landscaping project.

In-App Purchases and Subscriptions

Pollinator Patch offers free and paid (Pro) tiers. Pro features are unlocked through a subscription purchased via the Apple App Store, Google Play, or our website. Current subscription options:

• Founding Member: $29.99/year (first 100 subscribers)
• Pro Annual: $44.99/year
• Pro Monthly: $5.99/month

Prices are displayed in the app before purchase.

• Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period.
• Cancellations take effect at the end of the current billing period. You retain access to Pro features until the period ends.
• For subscriptions purchased on iOS or Android, refunds are handled by Apple or Google per their respective store policies, and you cancel through your device's app store account settings.
• For subscriptions purchased on our website, payment is processed by Stripe. You can manage or cancel your web subscription from the Account section of the web app, which opens the Stripe Billing Portal. Refund requests for web subscriptions can be sent to thepollinatorpatchgarden@gmail.com.

Ask Patch and AI-Generated Responses

Ask Patch generates responses using third-party large language models. Responses are informational only and may be incomplete, inaccurate, or out of date. Ask Patch is not a substitute for professional horticultural, veterinary, legal, or HOA-compliance advice. Always confirm plant choices, pet-toxicity questions, and HOA submissions with the appropriate qualified source before acting on them.

By using Ask Patch, you agree that the text of your questions and the garden context attached to them will be sent to our AI providers as described in our Privacy Policy.

Plant Toxicity Information

Pollinator Patch includes pet toxicity filters based on publicly available data. This information is provided as a general guide only. If you believe your pet has ingested a toxic plant, contact your veterinarian or the ASPCA Animal Poison Control Center at (888) 426-4435 immediately. Do not rely solely on the app for pet safety decisions.

Rebate Information

Rebate programs listed in Pollinator Patch are compiled from publicly available sources and verified periodically. Program availability, rebate amounts, application windows, and eligibility requirements can change without notice. Always confirm details directly with the program provider before starting any landscaping work or submitting an application. Pollinator Patch is not responsible for changes to or discontinuation of any rebate program.

Intellectual Property

All content in Pollinator Patch, including plant data, images, guides, and app design, is owned by Pollinator Patch LLC or its data providers. You may use the app for personal, non-commercial purposes. You may not copy, redistribute, or sell any content from the app without written permission.

Limitation of Liability

Pollinator Patch is provided "as is" without warranties of any kind. We are not liable for any damages resulting from your use of the app, reliance on plant recommendations, HOA decisions related to your landscaping, or pet health outcomes. Use the app as one input among many, not as your only source of guidance.

Governing Law

These terms are governed by the laws of the State of Texas.

Changes to These Terms

We may update these Terms of Use from time to time. If we make significant changes, we will notify users via the app or by updating the date at the top of this page. Continued use of the app after changes means you accept the new terms.

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